Refund Policy
Thanks for shopping at respiratorsandmasks.com
Your satisfaction is always our first priority. Please email us if you are not happy with any of our products and we will be glad to review your concerns and respond to you within 24 hours.
To be eligible for a return:
You need to contact us within 15 calendar days from the date you received your order,
You need to have receipt or proof of purchase.
You need to contact us before the 15 day from the date you received the product to be eligible for a refund or exchange.
Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please note that some health and personal care products are not eligible for returns or exchanges.
We do not accept returned items that were sent back by you directly without checking with us first.
Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
Refunds will be issued back to the original form of payment that was used to place your order within 7-15 business days.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment.
Return Shipping Cost:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You will not receive refunds if you did not receive your orders due to factors caused by you own errors: Such as: Wrong shipping address, product couldn’t be cleared by your local custom office, product delayed due to natural disaster or disruptive social incidents or events.
